We accept returns received within 30 days from date of receipt on items. 

The item that you wish to return must be unused, unworn and have its original tags attached. 

Once we receive the returned product, it will be inspected and the refund will be processed within 15 working days.

The value of the purchased product will be refunded but not the original shipping cost. Any applied duties, taxes, and/or are non-refundable.

INTERNATIONAL  RETURNS 

To initiate a return please contact us by emailing shop@beneventostore.com.  Include your name, order number, the item(s) you are returning, reason for return, and whether you would like a refund or exchange. 


Please print and complete the returns form that we will email you. Securely pack your item(s) with the return form and post the parcel back to us, using a recorded delivery service for non-PL orders as the item(s) are your responsibility until they arrive back to us. If applicable, please mark the parcel as 'returned goods'. Please allow up to 15 working days upon receipt of your parcel for your return to be processed and for the refund to show on your account due to the varying processing times between payment providers.

Returns Address:

Modaton Sp. z o.o.

Benevento „RETURNS”

ul. Bialostocka 18

44-164 Gliwice 

Poland

DOMESTIC RETURNS 

To initiate a return please contact us by emailing shop@beneventostore.com.  Include your name, order number, the item(s) you are returning, reason for return, and whether you would like a refund or exchange. 

Please print and complete the returns form that we will email you. Securely pack your item(s) with the return form and post the parcel back to us, using the free returns label for Poland orders. Please allow up to 15 working days upon receipt of your parcel for your return to be processed and for the refund to show on your account due to the varying processing times between payment providers. 

Returns Address:

Modaton Sp. z o.o.

Benevento „RETURNS”

ul. Bialostocka 18

44-164 Gliwice 

Poland